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The technician arrived and methodically diagnosed the system and determined the thermostat needed replacing . After quoting the price and... read moreThe technician arrived and methodically diagnosed the system and determined the thermostat needed replacing . After quoting the price and confirming authorization he quickly replaced the part . It was a pleasure doing business with Arthurs. They were quick to schedule an appointment , no pressure to join a club in order to be able to get service in the future and a very competent and friendly technician who was able to address the problem and fully explain the repairs. I wish all the repairs scheduled in my home would go this smoothly. read less

Called Arthur's a/C and Heating after hours when my AC didn't come on and was getting an no wire connected... read moreCalled Arthur's a/C and Heating after hours when my AC didn't come on and was getting an no wire connected message on my Nest Thermostat. Arthur's had someone there within the the next 2 hours. Korey Wimms showed up and within 10 minutes discovered a June bug had crawled up inside the cutoff switch located in the attic. Had me back in business in no time. He is friendly and professional. One of the best techs. He did my furnace service back in October 2021 and did a great job then also. read less

Korey was very thorough, patient, knowledgeable, found the very complex problems with our AC units that other technicians previously couldn't,... read moreKorey was very thorough, patient, knowledgeable, found the very complex problems with our AC units that other technicians previously couldn't, and he fixed all the issues.
Now the rooms are finally cool and everyone's happy!
5/5 would recommend! Give Korey a raise! read less

What can I say about Gary and Arthur’s heat and air. It was a full install of an HVAC system,... read moreWhat can I say about Gary and Arthur’s heat and air. It was a full install of an HVAC system, I had a floor heater and window air. Arthur’s was 2-8 thousand less than the other quotes and theirs did include gas and electric connections and the other quotes it was extra. Gary came by the day before install and did a final walk through and told me exactly how this was going to go and what to expect and he was spot on with no surprises. Kevin was the lead installer, he and his crew were very considerate and extremely friendly. Do not leave Arthur’s heat and air out of your quote process. read less

I've been using Arthur's for years and I have only had terrific experiences with them. They perform yearly maintenance on... read moreI've been using Arthur's for years and I have only had terrific experiences with them. They perform yearly maintenance on my AC and Heating units and they've also diagnosed and repaired refrigerant leaks for me on both of my units. Recently I also had them move a condenser unit for us and their work looked professional and seamless. Each of the techs that I've worked with have been extremely friendly and helpful. I'm a very curious person so I ask many questions and they are always happy to answer and explain exactly what they are doing and talk through their process.

They provide reliable, friendly, consistent service, and their yearly maintenance contracts are a good deal if you want to ensure that your units remain healthy and last. read less

This is our third experience with Arthur’s, all of them were professional, honest
and positive. We’ve previously had a... read moreThis is our third experience with Arthur’s, all of them were professional, honest
and positive. We’ve previously had a thermostat installed, and last fall we had our furnace system inspected. This time Tyler checked our A/C system to make sure it was in top operating condition. We highly recommend Arthur’s!

Janice Sullivan read less

Could not be happier with the install crew and comfort specialist. They came down and were professional, informative, and respectful.... read moreCould not be happier with the install crew and comfort specialist. They came down and were professional, informative, and respectful. The install crew worked all day (due to issue of our system being so old) and only stop once for 15 minutes to grab a bite to eat. Hard working guys and did a great job. Cleaned up every scrap of trash when finished. Will definitely recommend read less

Korey Wimms from Arthur’s hear and air came out to help us with our A/C system. He was super knowledgeable... read moreKorey Wimms from Arthur’s hear and air came out to help us with our A/C system. He was super knowledgeable and friendly. He quickly diagnosed our problem and was able to fix our system super fast. He even went through everything when we was finished to make sure we had the correct charge in our system. Super professional the entire time could not recommend enough! read less

We’ve used a lot of different heating and air companies Arthur’s is by far the best. Keven is extremely knowledgeable... read moreWe’ve used a lot of different heating and air companies Arthur’s is by far the best. Keven is extremely knowledgeable there’s nothing he cannot handle. Would use them again and highly recommend! read less

This was my first time with Arthur’s AC & Heating and I will definitely go to them anytime I have... read moreThis was my first time with Arthur’s AC & Heating and I will definitely go to them anytime I have an issue! I dealt with Kory - he was professional, time efficient and knew exactly what he was talking about! I admire this company & it’s staff because they went the extra mile to make sure everything was functioning properly, not just what they came in to fix! Thank you for a great experience! read less

Called Aurthur’s on Monday and spoke with Joe who is incredibly helpful and he scheduled Korey come out the next... read moreCalled Aurthur’s on Monday and spoke with Joe who is incredibly helpful and he scheduled Korey come out the next day. He arrived promptly at 8:00 and started checking out our unit. Korey was incredibly thorough and not only didn’t mind walking me through what he was doing but encouraged me to hang around so that I could understand what the issue might be. He checked the system multiple times to make sure that the air was heating and did a great job. He noticed some other issues and I absolutely didn’t feel like Korey was trying to up sell me anything but is such a seasoned vet at his job he noticed the problem. Will be using Arthur’s again and specifically Korey for all my future HVAC needs! read less

Our heater wasn't working property and we called Arthur's based on the reviews. They lived up to every positive one.... read moreOur heater wasn't working property and we called Arthur's based on the reviews. They lived up to every positive one. Came out within a couple hours of us calling and Korey did a great job getting us up and running again. He was very knowledgeable and professional. We liked the service so much we signed up for their annual maintenance program. Highly recommended read less

Our heating went out during some super-cold weather. Called Arthur's and they sent Ray over - who is a super... read moreOur heating went out during some super-cold weather. Called Arthur's and they sent Ray over - who is a super nice guy - that very morning. Despite the snow, Ray arrived on time and figured out the problem quickly. Loved the speed of service, and the fact these guys are super friendly and don't mind silly questions from folks like me who know nothing about heat and air systems. Recommended to our friends immediately. read less

Technician Korey came out first thing in the morning, located the problem quickly (a clogged and old exhaust fan motor,)... read moreTechnician Korey came out first thing in the morning, located the problem quickly (a clogged and old exhaust fan motor,) got it working and usable and said he’d have to order a new one and come back when they got it to replace it. I assumed that meant maybe a week or two. Nope. Korey was back a couple hours later. Replaced the part quickly and happily and got my place nice and warm again when I needed it most. Wonderful service. read less

The most friendliest, professional, and helpful technician ever. Installed new thermostats, went above and beyond to investigate several ductwork issues,... read moreThe most friendliest, professional, and helpful technician ever. Installed new thermostats, went above and beyond to investigate several ductwork issues, and devised a plan of action to receive heating and air in a newly constructed room, and even out the rest of the rooms in my house. Honestly Korey was amazing, as is the company. Very reasonably priced. read less

Korey was on time and very courteous.
Asked about any concerns before he started maintenance on our heat pump.
He did the... read moreKorey was on time and very courteous.
Asked about any concerns before he started maintenance on our heat pump.
He did the maintenance on the air handler in the attic then went outside to check the pump. The fan motor was not running was the first thing he pointed out. He gave me the price to repair and let me know that we could look at another option since the unit is fifteen years old. I decided to have him replace the motor. He went to get a new one, was back and had it installed quickly.
We will plan to replace our unit in the coming year. I have no doubt Arthurs will be doing the replacement. Korey was awesome! read less

Extremely impressed with the quality of service provided this morning by Arthur’s and especially our technician Korey! Our heater stopped... read moreExtremely impressed with the quality of service provided this morning by Arthur’s and especially our technician Korey! Our heater stopped working over the weekend, so we called first thing Monday morning and Arthur’s had Korey at our house within ~2 hours. Korey was on time and even called to let us know when he was heading our way. Once he arrived, he quickly identified the issue and even tested for gas leaks to ensure we weren’t in any danger. Korey was thorough, efficient, friendly, and knowledgeable. Highly recommend! read less

Outstanding service with integrity and honesty. We called Arthur’s because we were running our heater for the first time this... read moreOutstanding service with integrity and honesty. We called Arthur’s because we were running our heater for the first time this winter season and it kept turning off and on. Korey Wimms was our technician and figured out the problem within a few minutes. The exhaust duct on the roof was not installed properly so the furnace couldn’t vent and would turn off as a safety feature. He only charged us for the visit, no parts or labor were required and he fixed the issue quickly. We found Arthur’s to be an honest company that wasn’t trying to up charge or add services I didn’t want or need. read less

Summer of 2021 we had new heat and air installed, Arthur’s was on time and efficient. Price point was... read moreSummer of 2021 we had new heat and air installed, Arthur’s was on time and efficient. Price point was right on target. Salesman was professional and gave us several quotes quickly. We signed up for twice yearly checks on our system and just had our first check. They arrived and again communicated well and were very efficient. So glad we went with a local company that has been in business for a long time. Would highly recommend Arthur’s to family and friends. read less

Wonderful company. We had scheduled with another company and they blew us off the day they was supposed to be... read moreWonderful company. We had scheduled with another company and they blew us off the day they was supposed to be there. We are moving my mother in law to our land tomorrow and called Arthur's they came right out on short notice and Duane unhooked our A.C. unit in about 30 minutes and was very polite. It was quick and cost efficient I highly recommend. read less

Bret and his partner did a great job installing our new system. They were right on time, and did their... read moreBret and his partner did a great job installing our new system. They were right on time, and did their work efficiently. We were very happy with the installation!
Before the installation, J.T. was here to look at the area and gave us options on which system to get. His knowledge about his product, and a couple of issues that came up, put us at ease. He knows what he is doing, and doesn't pressure you about what to buy. He made the whole process enjoyable! read less

I HAVE USED ARTHUR'S 👑 FOR MANY YRS. & BRIAN,THE OWNER, IS A HONEST MAN AND ALL THE TECHS, HE... read moreI HAVE USED ARTHUR'S 👑 FOR MANY YRS. & BRIAN,THE OWNER, IS A HONEST MAN AND ALL THE TECHS, HE HAS SENT TO MY HOME HAVE REFLECTED THIS HONESTY & CARING ❤. I'VE NEVER FELT TAKEN ADVANTAGE OF & THEY GO ABOVE & BEYOND DUTY, ALSO ARTHUR'S 👑 BEING A FAMILY-OWNED BUSINESS, & LOCAL NORMAN BUSINESS, IS SUCH A PLUS TOO . BEING A SENIOR-OLD-SCHOOL TYPE OF PERSON, I VALUE THAT ARTHUR'S 👑 , THE OWNER & ALL HIS TECHS REFLECTS THIS & MORE. IN THESE TROUBLED TIMES WHEN HONESTY & CARING ❤ ARE NOT THE NORM , THIS MAKES ARTHUR'S 👑 EVEN MORE PRICELESS. MAY GOD CONTINUE BLESSING THIS MAN & HIS LOCAL BUSINESS, AS HE & HIS COMPANY ARE SUCH A BLESSING FOR THESE TROUBLED TIMES. SINCERELY, YOUR FAITHFUL & HAPPY CUSTOMER, MARGARET HAYES😊💕👑💕 read less

I have not had a need for their services but have heard wonderful things about them and they will be... read moreI have not had a need for their services but have heard wonderful things about them and they will be the first I call when in need. I hear they are the best in the business and Brandon Giles that works there is a cutie. Having a good looking crew never hurts!!! read less

JT was awesome. Great guy and perfect customer service. Out of the 3 quotes they offered the best product for... read moreJT was awesome. Great guy and perfect customer service. Out of the 3 quotes they offered the best product for the best price. He even helped with finding us financing. Brett and his crew were friendly and installed our unit quickly and answered all of our questions. Definitely recommend!! read less