At Arthur's Air Conditioning and Heating, your satisfaction is our priority! See for yourself what our customers have to say about working with us.
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"He got me back up and running very quickly which I appreciate very much."Jess helped me with my heater, he showed up on time, and quickly diagnosed my issues while it was raining and getting colder! He was very professional, and I was impressed with his skills. He got me back up and running very quickly which I appreciate very- James W.
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"Was great to explain what problems and the fix!"
Was great to explain what problems and the fix! Was scheduled for 2/4 and he was early GREAT! Have already recommend to another person..Jess was great 5-stars!
- Glenda B. -
"Clayton’s clearly a master at his craft and got our heat functioning in no time!"Clayton’s clearly a master at his craft and got our heat functioning in no time! So very appreciative!- Carly B.
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"The agency itself is professional and quick to respond."The agency itself is professional and quick to respond. Jess B. represented the company with excellence. He was professional, kind, knowledgeable, thorough, and generally helpful. We are grateful to find a reliable company.- Justine A.
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"Thanks for the fantastic service at a critical time!"
Clayton Alexander of Arthur's Air Conditioning and Heating came out on time on a cold 6 degree Sun morning with a -10 wind chill. My heat pump/electric coil system was not heating properly & my house was down to 63 degrees and getting colder. Clayton was able to diagnose a faulty switch for the electric coil part of the heating. The heat pump itself was working fine but couldn't keep up with the demand by itself. Clayton was able to patch the system so that both the heat pump and electric coil could work while the part was being ordered & received. Thanks for the fantastic service at a critical time!
- Kathy R. -
". He was extremely polite, conscientious, and professional"
Clayton Alexander from Arthur's Air Conditioning & Heating LLC did a Sunday service call to our home because the heating had stopped working and it was under 10 degrees outside. He had the system up and running in less than 30 minutes. He was extremely polite, conscientious, and professional. It was indeed a pleasure to watch him work and talk with him about his findings.
- Stella B. -
"Jess was nice, friendly, professional, and cared about his job."
Jess was wonderful at diagnosing the heating problem in my house. The last owners did not keep up with the filter and there was corrosion where the filter is supposed to be Plus the weather was too cold to do anything. And said to call back when the weather warms up and they will get the job done. Jess was nice, friendly, professional, and cared about his job. May God bless him and his family and Arthur's Air Condition and heating.
- Joseph -
"Very helpful, quickly solved the problem"
Very helpful, quickly solved the problem and arrived to my home faster than the expected time
- Kiersten L.
FAQ
What Are the Common HVAC Issues in Newcastle?
Newcastle's climate can present unique challenges for HVAC systems, particularly when dealing with humidity and temperature swings. Common issues include systems overworking during hot summers, which can lead to wear and tear, and inefficient heating during colder months. Regular maintenance can help mitigate these problems by ensuring systems operate efficiently throughout the year.
Additionally, dust and pollen levels in Newcastle can lead to clogged filters and reduced air quality inside homes and businesses. Regular air filter changes and cleaning are essential to maintain peak HVAC performance and deliver cleaner air. Our team is ready to assist with all aspects of your HVAC system maintenance to prevent these common issues from affecting your indoor comfort.
How Often Should I Schedule Maintenance for My HVAC System?
Routine maintenance is crucial to prolong the life of your HVAC system and ensure optimal performance. We recommend scheduling a professional check-up at least twice a year—once before summer and once before winter. Regular inspections allow us to identify and resolve potential issues before they escalate, saving you time and money on major repairs.
This bi-annual schedule also allows our technicians to top off refrigerant levels, inspect the wiring and electrical components, and calibrate thermostats for maximum efficiency. An often overlooked benefit of regular maintenance is improved energy efficiency, which directly translates into lower utility bills and a reduced environmental impact.
What Should I Consider When Choosing an HVAC Provider?
When selecting an HVAC service provider in Newcastle, consider factors such as experience, reputation, and the range of services offered. Look for a company that provides transparent pricing, warranties, and financing options. At Arthur's Air Conditioning and Heating, we pride ourselves on our customer-centric approach, extensive industry experience, and commitment to high-quality service delivery.
Customer testimonials and reviews can offer insight into a company's reliability and service quality. We encourage potential clients to explore these resources to understand the value and consistency we bring to each HVAC project. By choosing Arthur's Air Conditioning and Heating, you're partnering with a team dedicated to your complete satisfaction.
Do You Offer Emergency HVAC Services?
Yes, Arthur's Air Conditioning and Heating provides emergency HVAC services seven days a week. We understand that HVAC issues can arise at inconvenient times, and a prompt response is crucial to restore comfort and prevent further damage. Our team is ready to respond swiftly to any urgent needs, ensuring minimal disruption to your home or business.
Emergencies such as furnace breakdowns during a cold snap or air conditioning failures in the middle of a heatwave require immediate attention. Our skilled technicians are equipped to handle a wide variety of emergency scenarios with professionalism and efficiency, bringing your systems back online while minimizing any inconvenience or disruption.
Can You Help With Energy Efficiency in My Home?
Absolutely. Improving energy efficiency is a significant focus at Arthur's Air Conditioning and Heating. Our team can assess your current system and recommend upgrades or modifications to improve efficiency. These may include installing programmable thermostats, sealing ductwork, or upgrading to high-efficiency equipment, all of which can reduce energy consumption and lower your utility bills.
We also provide guidance on adopting energy-saving practices such as regular maintenance and smart usage of HVAC systems. Integrating these strategies into daily routines empowers homeowners to enjoy long-term savings and contribute to Newcastle’s sustainability goals. Our commitment to energy efficiency extends to every service we offer, ensuring you receive the highest quality performance and value.
