At Arthur's Air Conditioning and Heating, your satisfaction is our priority! See for yourself what our customers have to say about working with us.
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"He got me back up and running very quickly which I appreciate very much."Jess helped me with my heater, he showed up on time, and quickly diagnosed my issues while it was raining and getting colder! He was very professional, and I was impressed with his skills. He got me back up and running very quickly which I appreciate very- James W.
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"Was great to explain what problems and the fix!"
Was great to explain what problems and the fix! Was scheduled for 2/4 and he was early GREAT! Have already recommend to another person..Jess was great 5-stars!
- Glenda B. -
"Clayton’s clearly a master at his craft and got our heat functioning in no time!"Clayton’s clearly a master at his craft and got our heat functioning in no time! So very appreciative!- Carly B.
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"The agency itself is professional and quick to respond."The agency itself is professional and quick to respond. Jess B. represented the company with excellence. He was professional, kind, knowledgeable, thorough, and generally helpful. We are grateful to find a reliable company.- Justine A.
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"Thanks for the fantastic service at a critical time!"
Clayton Alexander of Arthur's Air Conditioning and Heating came out on time on a cold 6 degree Sun morning with a -10 wind chill. My heat pump/electric coil system was not heating properly & my house was down to 63 degrees and getting colder. Clayton was able to diagnose a faulty switch for the electric coil part of the heating. The heat pump itself was working fine but couldn't keep up with the demand by itself. Clayton was able to patch the system so that both the heat pump and electric coil could work while the part was being ordered & received. Thanks for the fantastic service at a critical time!
- Kathy R. -
". He was extremely polite, conscientious, and professional"
Clayton Alexander from Arthur's Air Conditioning & Heating LLC did a Sunday service call to our home because the heating had stopped working and it was under 10 degrees outside. He had the system up and running in less than 30 minutes. He was extremely polite, conscientious, and professional. It was indeed a pleasure to watch him work and talk with him about his findings.
- Stella B. -
"Jess was nice, friendly, professional, and cared about his job."
Jess was wonderful at diagnosing the heating problem in my house. The last owners did not keep up with the filter and there was corrosion where the filter is supposed to be Plus the weather was too cold to do anything. And said to call back when the weather warms up and they will get the job done. Jess was nice, friendly, professional, and cared about his job. May God bless him and his family and Arthur's Air Condition and heating.
- Joseph -
"Very helpful, quickly solved the problem"
Very helpful, quickly solved the problem and arrived to my home faster than the expected time
- Kiersten L.
Frequently Asked Questions
What Are the Signs That I Need Furnace Repair?
Signs you may need furnace repair include unusual noises such as banging or rattling, uneven heating across rooms, a sudden spike in energy bills, or the furnace not turning on at all. If your system runs but doesn't heat effectively, that's another red flag. When you notice these issues, it’s wise to contact Arthur's Air Conditioning and Heating for a professional inspection and timely repair to prevent further complications.
Additionally, prolonged cycling times, persistent flickering pilot lights, and unusual odors can indicate furnace issues. Any sign of excessive dust accumulation around your home can also suggest inefficiencies in the heating system, which might require professional evaluation. Early detection and repair not only enhance operational efficiency but prevent minor issues from morphing into significant, costly repairs. Thus, staying attentive to these signs helps ensure your furnace's longevity and reliability.
How Often Should I Schedule Furnace Maintenance?
Regular furnace maintenance is crucial to ensure optimal performance and longevity. We recommend scheduling a professional maintenance check at least once a year, ideally in the fall before the heating season starts. This allows our technicians to address potential issues proactively, ensuring your system runs efficiently throughout the colder months in Newcastle.
Moreover, consistent maintenance helps in energy savings, cutting down on unnecessary expenses related to inefficiencies and power wastage. Through our detailed maintenance program, we focus on fine-tuning your system, checking for parts wear and tear, and maintaining calibration settings that ensure optimal energy consumption. This preventative approach saves you from surprise breakdowns, leading to consistent comfort and reduced operational costs throughout the heating season.
Are There Energy-Efficient Options for Furnaces?
Yes, investing in energy-efficient furnaces can significantly reduce your energy consumption and costs. Modern high-efficiency furnaces, rated by their AFUE (Annual Fuel Utilization Efficiency), can convert more than 90% of the energy into heat. At Arthur's Air Conditioning and Heating, we offer a range of energy-efficient furnace options designed to meet your specific needs while reducing overall utility bills.
Furthermore, these systems often come with advanced smart control features allowing for remote access and monitoring, enabling precision heating tailored to your lifestyle and schedule. Our energy-efficient furnace options not only adhere to the latest environmental policies but also provide rebates and incentives which can be availed in Newcastle, aiding in an economically wise choice when upgrading your heating solutions.
What Should I Look for in a Furnace Service Provider?
When selecting a furnace service provider, consider factors such as experience, customer reviews, transparency in pricing, emergency service availability, and satisfaction guarantees. At Arthur's Air Conditioning and Heating, we provide all these and more, ensuring you receive comprehensive service and peace of mind.
Additionally, seek providers who emphasize active communication, keeping you informed at every step of the service process. This ensures that you're part of the decision-making journey, receiving clear insights into service methodologies and cost implications. A good provider will also prioritize eco-friendly practices, aligning both service solutions with environmentally conscious steps that further contribute to sustainable community living.
Why Choose Professional Furnace Services Over DIY?
While DIY solutions may seem cost-effective, they often overlook underlying issues and can lead to more expensive repairs in the future. Professional services from Arthur's Air Conditioning and Heating ensure that your furnace is inspected and repaired by professionals with the right tools and knowledge, ultimately prolonging the life of your system and maintaining efficiency and safety.
Our professional approach promises precision and efficiency, identifying problems that DIY efforts might miss. Moreover, our services are in full compliance with safety standards, eradicating follow-up risks that often go unnoticed in non-professional settings. This not only secures your family's safety but also enhances the overall indoor air quality and comfort, aspects that DIY measures might compromise due to limited scope and knowledge.
