


At Arthur's Air Conditioning and Heating, your satisfaction is our priority! See for yourself what our customers have to say about working with us.
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Jess helped me with my heater, he showed up on time, and quickly diagnosed my issues while it was raining and getting colder! He was very professional, and I was impressed with his skills. He got me back up and running very quickly which I appreciate very- James W.
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Was great to explain what problems and the fix! Was scheduled for 2/4 and he was early GREAT! Have already recommend to another person..Jess was great 5-stars!
- Glenda B. -
Clayton’s clearly a master at his craft and got our heat functioning in no time! So very appreciative!- Carly B.
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The agency itself is professional and quick to respond. Jess B. represented the company with excellence. He was professional, kind, knowledgeable, thorough, and generally helpful. We are grateful to find a reliable company.- Justine A.
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Clayton Alexander of Arthur's Air Conditioning and Heating came out on time on a cold 6 degree Sun morning with a -10 wind chill. My heat pump/electric coil system was not heating properly & my house was down to 63 degrees and getting colder. Clayton was able to diagnose a faulty switch for the electric coil part of the heating. The heat pump itself was working fine but couldn't keep up with the demand by itself. Clayton was able to patch the system so that both the heat pump and electric coil could work while the part was being ordered & received. Thanks for the fantastic service at a critical time!
- Kathy R. -
Clayton Alexander from Arthur's Air Conditioning & Heating LLC did a Sunday service call to our home because the heating had stopped working and it was under 10 degrees outside. He had the system up and running in less than 30 minutes. He was extremely polite, conscientious, and professional. It was indeed a pleasure to watch him work and talk with him about his findings.
- Stella B. -
Jess was wonderful at diagnosing the heating problem in my house. The last owners did not keep up with the filter and there was corrosion where the filter is supposed to be Plus the weather was too cold to do anything. And said to call back when the weather warms up and they will get the job done. Jess was nice, friendly, professional, and cared about his job. May God bless him and his family and Arthur's Air Condition and heating.
- Joseph -
Very helpful, quickly solved the problem and arrived to my home faster than the expected time
- Kiersten L.


FAQ
How Often Should My Heat Pump Be Serviced?
Your heat pump should be serviced at least once a year to maintain its efficiency and reliability. Regular servicing helps in identifying potential issues before they escalate, ensuring that your system operates effectively throughout every season. Given Newcastle's climate variations, it's particularly beneficial to schedule servicing before the peak of summer and winter. This proactive approach not only boosts the performance of your heat pump but also extends its lifespan, enhancing your overall comfort and peace of mind.
What Are the Signs My Heat Pump Needs Repair?
There are several signs that may indicate your heat pump requires repair. If you notice unusual noises, reduced airflow, or inconsistent temperatures, it's crucial to address these issues promptly. Additionally, if your energy bills have inexplicably increased, it might be due to your heat pump functioning inefficiently. Other signs include short-cycling or the system failing to start. Addressing these signs early with professional assistance can prevent more significant problems and costly repairs in the future.
Are Heat Pumps Efficient in Newcastle's Climate?
Yes, heat pumps are highly efficient in Newcastle's climate, offering an energy-conscious way to manage heating and cooling needs. By transferring heat rather than generating it, these systems provide substantial savings on energy bills. The moderate climate in Newcastle allows heat pumps to operate efficiently, reducing energy consumption and costs throughout the year. Their dual functionality for heating and cooling further enhances their suitability, making them an ideal choice for local properties.
Can I Install a Heat Pump in My Existing Home?
Absolutely, heat pumps can be installed in existing homes. Our team of professionals at Arthur's Air Conditioning and Heating is skilled in retrofitting homes in Newcastle with the latest heat pump technology. We assess your current system and explore options that align with your budget and efficiency goals. Whether you're replacing an old system or upgrading for enhanced performance, we'll ensure a seamless installation process that meets your specific requirements and enhances your property value.
The installation process respects your home's existing infrastructure, carefully integrating the new system to ensure consistent operation. We also provide detailed guidance on operating your new heat pump system to ensure you maximize its benefits and maintain its efficiency. This personalized approach, combined with our technical know-how, guarantees a hassle-free upgrade that elevates your home’s comfort levels while optimizing energy use.
What Are the Benefits of Regular Heat Pump Maintenance?
Regular maintenance of your heat pump offers several benefits, ensuring the system's peak performance and longevity. It minimizes unexpected breakdowns and improves energy efficiency, leading to lower utility bills. Maintenance also enhances indoor air quality by ensuring clean filters and components, crucial for maintaining a healthy living environment. Scheduled check-ups allow our team to detect and rectify minor issues before they culminate in significant repairs, thus safeguarding your investment over the long term.


