


At Arthur's Air Conditioning and Heating, your satisfaction is our priority! See for yourself what our customers have to say about working with us.
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Jess helped me with my heater, he showed up on time, and quickly diagnosed my issues while it was raining and getting colder! He was very professional, and I was impressed with his skills. He got me back up and running very quickly which I appreciate very- James W.
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Was great to explain what problems and the fix! Was scheduled for 2/4 and he was early GREAT! Have already recommend to another person..Jess was great 5-stars!
- Glenda B. -
Clayton’s clearly a master at his craft and got our heat functioning in no time! So very appreciative!- Carly B.
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The agency itself is professional and quick to respond. Jess B. represented the company with excellence. He was professional, kind, knowledgeable, thorough, and generally helpful. We are grateful to find a reliable company.- Justine A.
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Clayton Alexander of Arthur's Air Conditioning and Heating came out on time on a cold 6 degree Sun morning with a -10 wind chill. My heat pump/electric coil system was not heating properly & my house was down to 63 degrees and getting colder. Clayton was able to diagnose a faulty switch for the electric coil part of the heating. The heat pump itself was working fine but couldn't keep up with the demand by itself. Clayton was able to patch the system so that both the heat pump and electric coil could work while the part was being ordered & received. Thanks for the fantastic service at a critical time!
- Kathy R. -
Clayton Alexander from Arthur's Air Conditioning & Heating LLC did a Sunday service call to our home because the heating had stopped working and it was under 10 degrees outside. He had the system up and running in less than 30 minutes. He was extremely polite, conscientious, and professional. It was indeed a pleasure to watch him work and talk with him about his findings.
- Stella B. -
Jess was wonderful at diagnosing the heating problem in my house. The last owners did not keep up with the filter and there was corrosion where the filter is supposed to be Plus the weather was too cold to do anything. And said to call back when the weather warms up and they will get the job done. Jess was nice, friendly, professional, and cared about his job. May God bless him and his family and Arthur's Air Condition and heating.
- Joseph -
Very helpful, quickly solved the problem and arrived to my home faster than the expected time
- Kiersten L.


Frequently Asked Questions
How Often Should I Schedule HVAC Maintenance?
The recommended frequency for HVAC maintenance is typically twice a year, ideally before the start of the heating and cooling seasons. Regular maintenance helps catch potential issues early, ensuring your system runs efficiently and reducing the likelihood of breakdowns during peak usage times.
Scheduling maintenance in the spring and fall allows us to prepare your system for the upcoming demands of summer and winter, optimizing its performance when you need it most. Consistent maintenance can also extend the life of your HVAC equipment, maximizing your investment over time.
What Does a Standard HVAC Maintenance Include?
Standard HVAC maintenance encompasses a comprehensive check-up of your system, including cleaning or replacing filters, inspecting electrical connections, checking refrigerant levels, and ensuring all components are functioning correctly. This helps improve system efficiency and prolong its lifespan.
Additionally, we perform a thorough inspection of all mechanical and control components to preemptively address wear and potential failures. Our detailed maintenance provides peace of mind, knowing your system is operating safely and effectively, ready to tackle Newcastle’s climatic extremes.
How Does the Newcastle Climate Affect My HVAC System?
Newcastle’s mixed climate, characterized by cold winters and humid summers, increases the demand on HVAC systems. Regular HVAC maintenance ensures that your system can handle these fluctuations effectively, maintaining comfortable indoor temperatures year-round without spikes in energy consumption.
The coastal proximity also means that HVAC systems are more susceptible to corrosion from the salt-laden air. Regular inspections and timely interventions can prevent premature wear and damage, ensuring your system remains resilient and efficient regardless of local climate challenges.
What Are the Benefits of Professional HVAC Maintenance?
Professional HVAC maintenance offers numerous benefits, including increased system efficiency, lower energy bills, extended equipment lifespan, and enhanced indoor air quality. It also reduces the risk of unexpected system failures, providing peace of mind throughout the year.
An added benefit includes improved environmental performance, as a well-maintained system runs cleaner, reducing its carbon footprint. By ensuring your equipment is in peak condition, you’re not only saving money but also contributing to a more sustainable future.
Why Choose Arthur's Air Conditioning and Heating for My HVAC Maintenance Needs?
Choosing Arthur's Air Conditioning and Heating means trusting a team committed to transparency, reliability, and customer satisfaction. Our extensive industry experience and local expertise make us an ideal choice for HVAC maintenance in Newcastle. We offer emergency services, satisfaction guarantees, and flexible financing, all designed to meet the unique needs of our clients.
Our approach to HVAC maintenance is built on clear communication and a genuine commitment to your comfort and satisfaction. By tailoring our services to each client’s specific needs, we ensure you receive the best possible care, maintaining our position as a trusted partner in the Newcastle community.


